Privacy Policy
Last Updated: June 26, 2026
Welcome to Railway.Guide (“we,” “our,” or “us”). Your privacy is important to us, and we are committed to protecting the information you share while using our website.
This Privacy Policy explains how Railway.Guide collects, uses, stores, and protects your information when you visit our website.
By accessing or using Railway.Guide, you agree to the practices described in this Privacy Policy.
1. About Railway.Guide
Railway.Guide is an independent travel information website that provides educational content, train route guides, station information, destination planning resources, travel tips, and related transportation information.
Railway.Guide is not affiliated with, endorsed by, or operated by Amtrak, VIA Rail, National Rail, or any railway operator unless specifically stated.
All information published on this website is intended for general informational purposes only.
2. Information We Collect
Information You Voluntarily Provide
You may voluntarily provide personal information when you:
- Contact us by email
- Submit questions or feedback
- Report incorrect information
- Request assistance
This information may include:
- Name
- Email address
- Any information included in your message
We only collect information that you voluntarily choose to provide.
Information Collected Automatically
When you browse Railway.Guide, certain information may automatically be collected, including:
- IP address
- Browser type
- Operating system
- Device type
- Pages visited
- Referring website
- Time spent on pages
- Date and time of your visit
- Approximate geographic location
- General browsing activity
This information helps us improve our website, understand visitor behavior, and enhance user experience.
3. Cookies
Railway.Guide uses cookies and similar technologies to improve website functionality and user experience.
Cookies may be used to:
- Remember user preferences
- Analyze website traffic
- Improve website performance
- Measure content engagement
- Display relevant advertisements
You may disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
4. Google Analytics
Railway.Guide uses Google Analytics to understand how visitors interact with our website.
Google Analytics may collect information such as:
- Pages viewed
- Session duration
- Browser type
- Device information
- General geographic location
- Traffic sources
This information helps us improve our content and provide a better experience for our visitors.
5. Advertising
Railway.Guide may display advertisements through third-party advertising providers including Google AdSense and other advertising partners.
Advertising providers may use cookies and similar technologies to:
- Serve relevant advertisements
- Measure advertising performance
- Prevent fraud
- Personalize advertising based on browsing activity
Third-party advertisers maintain their own privacy policies governing how they collect and process information.
6. Affiliate Disclosure
Some pages on Railway.Guide may contain affiliate links.
If you purchase products or services through these links, Railway.Guide may earn a commission at no additional cost to you.
Affiliate partnerships help support the operation, maintenance, and continued development of Railway.Guide.
Our editorial content is created independently and is not influenced by affiliate relationships.
7. Travel Information Disclaimer
Train schedules, station facilities, fares, routes, baggage policies, accessibility information, local transportation, and operating hours may change without notice.
Although we strive to provide accurate and up-to-date information, Railway.Guide cannot guarantee that all information published on the website is always current.
Visitors should verify important travel information directly with the relevant transportation provider before making travel plans.
8. Third-Party Websites
Railway.Guide may contain links to third-party websites for additional information or services.
We are not responsible for the content, privacy practices, availability, or security of external websites.
Visitors should review the privacy policies of any third-party websites they choose to visit.
9. Data Security
We implement reasonable administrative, technical, and organizational safeguards to help protect the information collected through Railway.Guide.
However, no method of transmitting information over the Internet or storing electronic information is completely secure.
Accordingly, we cannot guarantee absolute security.
10. Children’s Privacy
Railway.Guide is intended for a general audience.
We do not knowingly collect personal information from children under the age of 13.
If you believe a child has submitted personal information through our website, please contact us so we can promptly remove the information.
11. International Visitors
Railway.Guide is accessible worldwide.
By using this website, you understand that information may be processed in accordance with applicable laws governing our website operations.
12. Your Privacy Rights
Depending on your country or region, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of personal information
- Object to certain processing activities
- Withdraw consent where applicable
To exercise these rights, please contact us using the email address below.
13. Email Communications
If you contact Railway.Guide by email, we will use your email address only to respond to your inquiry or provide requested assistance.
We do not sell, rent, or share your email address with third parties for marketing purposes.
14. Changes to This Privacy Policy
Railway.Guide may update this Privacy Policy periodically to reflect changes in legal requirements, technology, or website operations.
The latest version will always be published on this page with an updated revision date.
We encourage visitors to review this Privacy Policy regularly.
15. Contact Us
If you have questions regarding this Privacy Policy or our website, please contact us.
| Website | https://railway.guide/ |
| support@railway.guide |
We aim to respond to legitimate privacy-related inquiries as promptly as reasonably possible.
16. Consent
By using Railway.Guide, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
If you do not agree with any part of this Privacy Policy, please discontinue using our website.
17. Third-Party Travel Services and Call Transfers
Railway.Guide is an independent travel information website and is not a travel agency, airline, railway operator, ticketing company, or customer support provider for any transportation service.
In some cases, Railway.Guide may display telephone numbers, contact forms, or call buttons that connect visitors with independent third-party travel agencies, reservation specialists, or customer support providers.
When you choose to contact a third-party provider by phone or submit your information through a lead form, your inquiry is handled directly by that independent business.
These third-party companies operate independently from Railway.Guide and are solely responsible for:
- Processing reservations and ticket bookings
- Providing customer support
- Handling payments and refunds
- Collecting and processing personal information
- Confirming schedules, pricing, availability, and travel policies
- Providing after-sales service
Railway.Guide does not control or supervise the services, pricing, representations, or business practices of these independent providers.
Any agreement, booking, purchase, payment, refund request, or customer service interaction takes place solely between you and the third-party provider.
18. Third-Party Privacy Practices
If you choose to contact a third-party travel service by telephone or submit your information through a lead form, your personal information may be collected and processed by that provider according to its own privacy policy and business practices.
Railway.Guide does not control how third-party companies collect, use, store, or share your information once your inquiry has been transferred.
We encourage users to review the privacy policies and terms of service of any travel provider before sharing personal information or completing a booking.
19. No Responsibility for Third-Party Communications
Railway.Guide is not responsible for any telephone conversations, email communications, quotations, reservations, cancellations, refunds, customer service interactions, or other communications that occur between visitors and independent third-party travel providers.
We do not guarantee the accuracy of information, pricing, availability, travel offers, or representations made by third-party businesses.
Any questions or disputes regarding bookings or services should be directed to the travel provider that processed your reservation.
20. Affiliate and Referral Compensation
Railway.Guide may receive compensation, referral fees, advertising revenue, or commissions when visitors click certain links, submit inquiry forms, or contact independent third-party travel providers through telephone numbers or other contact methods displayed on our website.
These commissions help support the operation and maintenance of Railway.Guide and allow us to continue providing free travel guides and informational resources.
Receiving compensation does not constitute an endorsement, recommendation, certification, or guarantee of any third-party company, product, or service.
Visitors are encouraged to perform their own research before purchasing travel services or making booking decisions.
Our Commitment to Privacy
At Railway.Guide, we believe your privacy matters. We collect only the information necessary to operate and improve our website, and we never sell your personal information. Our goal is to provide trustworthy train travel guides and destination resources while maintaining transparency about how your information is handled.
If you have any questions, suggestions, or privacy concerns, please contact us at support@railway.guide.