At Railway Guide (https://railway.guide/), we strive to provide a seamless booking experience. Please read our Refund Policy carefully before making a reservation.

Cancellation and Refund Eligibility:

• Refunds are available for eligible cancellations made before the scheduled departure, as per the specific terms of the ticket purchased.
• Non-refundable tickets will not be eligible for a refund.

How to Request a Refund:

• To initiate a refund, contact our customer support team at support@railway.guide
• Provide your booking reference number and relevant details.

Processing Time:

• Approved refunds will be processed within 7-10 business days.
• The refund amount will be credited to the original payment method used during booking.

Partial Refunds:

• In certain cases, partial refunds may be issued based on the terms of the ticket purchased.

Changes to This Policy:

• We reserve the right to modify our Refund Policy at any time. Please review this policy regularly.

Contact Us:
For any queries or refund-related concerns, reach out to support@railway.guide