New Haven Union Station is the main passenger rail terminal in New Haven, Connecticut, and a key stop on the Northeast Corridor. The station connects travelers to major East Coast cities and offers smooth transfers to local transit options serving universities, neighborhoods, and the waterfront area.
This guide includes practical details — facilities, baggage, ticketing, connections, and boarding tips for Amtrak passengers.
Station Overview
Station Type: Regional Amtrak hub
Location: New Haven, Connecticut
Primary Amtrak route:
• Northeast Corridor
Operator: Amtrak
Popular for travel to:
• Boston
• New York City
• Philadelphia & Washington DC
Station Facilities & Services
Amenities available throughout the station:
• Ticket counters & self-service ticket kiosks
• Waiting and seating areas
• Restrooms
• Restaurants and snack outlets
• Convenience retail stores
• Accessibility services and elevators
The station layout is easy to navigate for new travelers.
Ticketing & Baggage Services
Where to buy tickets:
• Ticket counters
• Self-service kiosks
• Amtrak App (mobile boarding convenient)
Baggage services:
• Carry-on allowed per Amtrak rules
• Checked luggage available on select trains
Ticketing help:
Amtrak Ticket Booking Guide
Boarding Instructions
• Arrive 20–30 minutes before departure
• Check digital displays for platform assignment
• Boarding begins shortly before train arrives
• Ticket + ID required for inspection
General guidance for travel:
Amtrak Travel Tips
Local Transit Connections
New Haven Union Station provides strong links to city transport:
Shore Line East
• Regional rail service toward coastal Connecticut destinations
Buses
• City buses available outside station entrances
Taxi & Ride-share
• Designated pickup areas at station exits
Parking
• Paid parking options for short and long stay
Airport access:
• Shuttle/bus + train combinations connect to nearby airports
Nearby Places & Universities
Convenient for:
• Yale University (short taxi/bus ride)
• Downtown New Haven dining & hotels
• Cultural spots — museums, waterfront, theaters
Ideal for student travel, business visits, and weekend trips.
FAQs
Does the station allow checked baggage?
Yes — on qualifying Amtrak routes.
Is the station fully wheelchair accessible?
Yes — elevators, ramps, and support staff available.
Is Wi-Fi offered?
May be available in public areas.
More info:
Amtrak FAQ
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