New York Penn Station is one of the busiest passenger rail stations in the United States and the primary Amtrak terminal in New York City. Located in midtown Manhattan, it provides convenient access to major business districts, hotels, and tourist attractions.
This guide focuses on practical travel information — platforms, facilities, connections, baggage services, and what travelers can expect when arriving or departing here.
Station Overview
Station Type: Major Amtrak hub
Location: Midtown Manhattan, New York City
Primary Amtrak Services:
• Northeast Corridor
• Amtrak Lake Shore Limited
• Long-distance and regional services through multiple East-Coast routes
Operator: Amtrak
Passengers can directly connect to subways, buses, taxis, and airport transfers from the station.
Facilities & Amenities
Travelers can expect:
• Ticket counters and self-service kiosks
• Waiting lounges
• Multiple restrooms
• Food courts, restaurants, and convenience stores
• ATMs and retail shops
• Lost & found services
Accessibility: Elevators, escalators, and assistance available for passengers with reduced mobility.
Ticketing & Baggage Services
Where to buy tickets:
• Amtrak ticket counters
• Self-service kiosks
• Mobile tickets via Amtrak App
Baggage:
• Checked and carry-on services available (depending on route)
• Station staff assistance available for large luggage
• Secure baggage storage (subject to availability and fees)
For booking guidance:
Amtrak Ticket Booking Guide
Boarding Information
• Arrive at least 30–45 minutes early for long-distance departures
• Look for gate announcements on electronic displays
• Platforms are numbered — access controlled during boarding
• Keep ticket and photo ID handy for inspection
Additional trip advice:
Amtrak Travel Tips
Connections & Local Transport Options
New York Penn Station offers easy onward travel:
Subways (MTA):
Multiple lines accessible directly from the station
Buses:
City bus terminals within walking distance
Taxis & Ride-Share:
Pick-up areas outside main station exits
Airport Connections:
• To JFK: AirTrain via subway routes
• To Newark Airport: By train via NJ Transit or Amtrak
• To LaGuardia: Bus/subway combinations
Other intercity trains:
Operated by NJ Transit and Long Island Rail Road
Nearby Points of Interest
• Madison Square Garden (attached to station)
• Times Square (short walk/metro ride)
• Empire State Building
• Herald Square
• Major hotels and business centers
Perfect for business trips, short city visits, or overnight transfers.
FAQs
Can I check bags at New York Penn Station?
Yes — checked baggage is available for many routes.
Is Wi-Fi available inside the station?
Yes, public Wi-Fi may be available in many areas.
Is assistance available for disabled passengers?
Yes — contact Amtrak staff for support with boarding and movement.
More station-related questions answered here:
Amtrak FAQ
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