Washington Union Station is the primary passenger rail terminal in the U.S. capital and a major transportation hub for Amtrak. Located close to major government buildings and city attractions, it offers easy access for business and leisure travelers arriving in Washington, D.C.
This guide provides practical travel information covering facilities, ticketing, baggage services, and onward transport options.
Station Overview
Station Type: Major Amtrak hub
Location: Capitol Hill area, Washington, D.C.
Primary Amtrak services:
• Northeast Corridor
• Long-distance services to Southeast, Midwest, and beyond
• Regional rail connections to Virginia and Maryland
Operator: Amtrak
Serving both commuters and long-distance passengers, it is one of the busiest rail terminals on the East Coast.
Facilities & Passenger Services
Amenities available throughout the station include:
• Ticket counters and kiosks
• Waiting lounges and seating areas
• Multiple restroom facilities
• Shops, restaurants, and convenience outlets
• ATMs and currency exchange points
• Accessibility assistance for passengers with reduced mobility
Union Station also has a shopping concourse that remains open for most of the day.
Ticketing & Baggage Services
How to purchase tickets:
• At station counters
• Self-service ticket kiosks
• Mobile tickets via Amtrak App
Baggage options:
• Checked bags available for select Amtrak routes
• Carry-on items permitted per Amtrak limits
• Baggage assistance available upon request
Ticket help:
Amtrak Ticket Booking Guide
Boarding Instructions
• Arrive 30+ minutes early for long-distance trains
• Boarding gates announced on departure screens
• Platform access is controlled — wait for announcement
• Keep valid ID and ticket accessible for checks
General guidance for travel:
Amtrak Travel Tips
Transport Connections
Washington Union Station provides seamless onward travel options:
Metro (WMATA)
• Red Line station located directly at Union Station
Buses
• Local DC Metrobus stops outside the terminal
• Long-distance bus providers nearby
Airport Transfers
• To DCA (Reagan National Airport): Metro + short transfer
• To IAD or BWI: Bus/train combinations available
Taxis & Ride-shares
Dedicated pickup zones at main exits
Nearby Destinations & Landmarks
Perfect for business and sightseeing trips — close to:
• United States Capitol
• National Mall & Museums
• Government offices and business districts
• Hotels and dining areas in Capitol Hill
FAQs
Does the station offer checked baggage?
Yes — available on routes where Amtrak offers the service.
Is there Wi-Fi inside Union Station?
Public Wi-Fi may be available in concourse areas.
Is the station wheelchair accessible?
Yes — elevators, ramps, and mobility assistance provided.
More Amtrak answers:
Amtrak FAQ